Terms & Conditions

Welcome to Rebalance Pilates and Yoga. We are a boutique Pilates and Yoga Studios providing its members with the best low-impact, high-intensity body transforming work-out around. To ensure that Rebalance is able to provide a safe and comfortable environment for all members and staff, please assist us by ensuring that you comply with the following conditions. We advise you to only sign the membership agreement if you understand and agree with these conditions. The information outlined in these terms and conditions can / will be used in the event of a discrepancy.

STUDIO TERMS AND CONDITIONS

By signing up to participate in our classes, you agree to be bound by our Terms and Conditions set out below (Terms and Conditions).
If you do not agree with any of these Terms and Conditions, please do not participate in our class serve the right to change, update or reissue these Terms and Conditions at any time. Any such changes will be posted to our Website and you agree to be bound by such changes.


” First Class Free” Promotion- TERMS AND CONDITIONS 

“First class free” Promotion – Terms and Conditions

1. New Members may pay $0 for their first class at a participating Rebalance Pilates and Yoga studio (“Participating Location”). A New Member means an individual who does not have an existing membership with any Rebalance Pilates and Yoga studio (“New Member”).

2. The Offer is only available to New Members who do not have an existing membership AND have not previously had a membership with any Rebalance Pilates and Yoga studio.

3. Offer commences on June 8th 2022.

4. New member must book into their class via the Rebalance app, using the first class free option.

5. The Offer is not to be used in conjunction with any other offer, unless otherwise specified.

6. The Offer is not transferrable or exchangeable and cannot be redeemed for cash, credit or products.

7. The Offer remains the same despite what day in the Promotion Period the New Member joins.

8. One Offer only per New Member.

9. Subject to applicable laws, the Offer may be varied, updated or terminated at any time.

10. In the event that an individual has a dispute in relation to their eligibility for the Promotion all inquiries are to be sent to [email protected] and the Promoter reserves the ultimate right to determine the outcome of any dispute in its absolute discretion.

 

 


” Rebalance 6 Week Program” TERMS AND CONDITIONS 

1. New Members may join the Rebalance 6 week program at a
Rebalance Pilates and Yoga studio (“Participating Location”). A New Member
means an individual who does not have an existing membership with any Rebalance
Pilates and Yoga studio (“New Member”).

2.The Rebalance 6 week program includes;

2a) Welcome pack

2b) Nutrition Guide including 40 delicious healthy
recipes, weekly meal plans, and shopping lists to help you achieve results.

2c) Ongoing support

2d) Up to 30 classes of your choice over 6 weeks (5 classes per week). Choose from: Reformer Pilates, Mat Pilates, Yoga and Barre. 

3. Offer commences on July 18th 2022 and ends on August 7th  2022 (“Promotion Period”)

4. The Rebalance 6 week program runs for a total of 6 weeks, commencing on a Monday and concluding on a Sunday.

5. Rebalance Pilates and Yoga standard cancellation policy applies to all bookings.

6. Strictly no extensions given.

7. Classes are non-transferable and will be void at end of program.

8. At the conclusion of the Rebalance 6 week program, members will automatically roll into an Ultimate membership at a cost of $55.95 per week,
for a minimum of 12 weeks. If a member does not wish to continue, they can opt out by giving 28 days notice before the conclusion of the 6 week program.

9. The Offer is conditional on the New Member entering into the standard Rebalance Pilates and Yoga Membership Agreement, including commitment period of membership.

10. The Offer is not to be used in conjunction with any other offer, unless otherwise specified.

11. The Offer is not transferrable or exchangeable and cannot be redeemed for cash, credit or products.

12. The Offer remains the same despite what day in the Promotion Period the New Member joins.

13. One Offer only per New Member.

14. Subject to applicable laws, the Offer may be varied, updated or terminated at any time.

15. In the event that an individual has a dispute in relation to their eligibility for the Promotion all inquiries are to be sent to [email protected] and the Promoter reserves the ultimate right to determine the outcome of any dispute in its absolute discretion. 

 

“$25 for 5 days” PROMOTION -TERMS AND CONDITIONS

1. The Promoter (Rebalance Pilates and Yoga) of the $25 for 5 days Promotion is Rebalance Pilates and Yoga Group Pty Ltd 

ABN 48 653 822 283 of unit 7, Level 1 , 141 Flemington Road Mitchell ACT 2911.

2. For the  purpose of the Promotion:

         a. New Client means an individual that enters an Eligible Membership and is not active or current member 

             during the Promotion Period.

         b.  Participating Location means any Rebalance Pilates and Yoga studio nationally excluding Carina.

         c. Eligible Membership means memberships on direct debit including, Express Plan, Ultimate Plan, Flexi Plan and 

             no fixed- term Membership Agreement entered into by an individual at Eligible Location during the Promotion 

             Period (Wednesday 1st June 2022 12:00am – 31 July 2022 11:59pm).

         d. Offer is not valid in conjunction with any other offer, unless otherwise specified.

         e. Promotion Period means the period commencing on Wednesday 1st June 2022 12:00am – Sunday 31 July 2022 11:59pm, 

             which may be amended at the Promoter’s discretion.

3. New Clients may pay $25 for 5 days unlimited classes at a participating Rebalance Pilates and Yoga studio

     (“Participating Location”). A New Client means an individual who does not have an existing membership with

     any Rebalance Pilates and Yoga studio (“New Client”).

4 .The Offer is only available to New Clients who do not have an existing membership  AND have not previously 

     had a membership with any Rebalance Pilates and Yoga studio.

5. Offer commences on June 1st 2022.

6. The Offer is redeemable for 7 days from purchase date. The 5 day period commences from the first class attended. which must fall within 7 days from purchase.

7. New Clients can attend as many classes as they like during the 5 day period. The 5 day period is 5 consecutive days.

8. New Clients must book into all classes via the Rebalance app, using the $25 for 5 class option. 

9. Offer is not transferrable or exchangeable and cannot be redeemed for cash, credit or products.

10. Offer remains the same despite what day in the Promotion Period the New Client joins.

11. One Offer only per New Client.

12. Subject to applicable laws, the Offer may be varied, updated or terminated at any time.

13. In the event that an individual has a dispute in relation to their eligibility for the Promotion, all inquiries are to be sent to [email protected] and the Promoter reserves the ultimate right to determine the outcome of any dispute in its absolute discretion. 


 

“Rebalance 6 Week Program” PROMOTION -TERMS AND CONDITIONS

 

1. The Promoter (Rebalance Pilates and Yoga) of the Rebalance 6 Week Program Promotion is Rebalance Pilates and Yoga Group Pty Ltd 

ABN 48 653 822 283 of unit 7, Level 1 , 141 Flemington Road Mitchell ACT 2911.

2. New Members may join the Rebalance 6 week program at a Rebalance Pilates and Yoga studio (“Participating Location”). A New Member

means an individual who does not have an existing membership with any Rebalance Pilates and Yoga studio (“New Member”).

3. The Rebalance 6 week program includes;

          a. Welcome pack

          b. Nutrition Guide including 40 delicious healthy recipes, weekly meal plans, and shopping lists to help you achieve results.

          c. Ongoing support

          d. Up to 30 classes of your choice over 6 weeks (5 classes per week). Choose from: Reformer Pilates, Mat Pilates, Yoga and Barre. 

4. Offer commences on May 9th 2022 and ends on May 22nd 2022 (“Promotion Period”).

5. The Rebalance 6 week program runs for a total of 6 weeks, commencing on a Monday and concluding on a Sunday.

6. Rebalance Pilates and Yoga standard cancellation policy applies to all bookings. 

7. Strictly no extensions given.

8. Classes are non-transferable and will be void at end of program.

9. At the conclusion of the Rebalance 6 week program, members will automatically roll into an Ultimate membership at a cost of $55.95 per week,
for a minimum of 12 weeks. If a member does not wish to continue, they can opt out by giving 28 days notice before the conclusion of the 6 week program.

10. The Offer is conditional on the New Member entering into the standard Rebalance Pilates and Yoga Membership Agreement, including commitment period of membership.

11. The Offer is not to be used in conjunction with any other offer, unless otherwise specified.

12. The Offer is not transferrable or exchangeable and cannot be redeemed for cash, credit or products.

13. The Offer remains the same despite what day in the Promotion Period the New Member joins.

14. One Offer only per New Member.

15. Subject to applicable laws, the Offer may be varied, updated or terminated at any time.

16. In the event that an individual has a dispute in relation to their eligibility for the Promotion all inquiries are to be sent to [email protected] and the Promoter reserves the ultimate right to determine the outcome of any dispute in its absolute discretion.

 

“Refer A Friend” PROMOTION -TERMS AND CONDITIONS

1. The Promoter (Rebalance Pilates and Yoga) of the Refer A Friend Promotion is Rebalance Pilates and Yoga Group Pty Ltd 

ABN 48 653 822 283 of unit 7, Level 1 , 141 Flemington Road Mitchell ACT 2911.

2. For the purpose of the promotion:

          a. 2 weeks membership means 2 full weeks membership free of charge. 

          b. Entrant means be a current member at a participating Rebalance and over the age of 14 years old.

          c. Participating Rebalance studio means a Rebalance studio that is participating the Promotions.

3. These Promotions are for Entrants to win 2 weeks free membership by referring a friend to any Rebalance membership at a Participating Rebalance Pilates and Yoga studios within the Promotion Dates. 

4. The Promotion will start at 12:01 on Wednesday 27th April and closes at 23:59 on Monday 31st May 2022 (the Promotion Dates).

5. Eligibility will be subject to current membership at a participating Rebalance, including all other Rebalance membership terms and conditions.

6. Rebalance shall not be responsible for Promotion entries which do not reach it before the closing date or are illegible, incomplete, corrupted, lost or delayed, regardless of the cause, by way of example only, due to a technical malfunction, network, server, computer hardware or software failure of any kind, or which do not satisfy the entrance conditions.

7. Rebalance reserves the right to end either Promotion without warning at any time.

8. Rebalance will not be liable for any cancellations or changes to the Promotions, or for any loss or damage that any entrants suffer
as a result of entering the Promotion.

9. Participating Rebalance studios only. Contact your local Rebalance studio to confirm if they are participating.

10. Entrants to the Promotion must refer a person, who is not currently a member of a Rebalance studio (Friend), to participate at any
Participating Rebalance.

11. For the Entrant to be eligible for the 2 weeks free, the Friend must:

          a. Sign up for any Rebalance membership (FLEXI, ULTIMATE, EXPRESS) at a Participating Rebalance (whether online or at a physical location).

          b. Complete 12 weeks of chosen membership.

“Reimagine with Rebalance” PROMOTION -TERMS AND CONDITIONS

1. The Promoter (Rebalance Pilates and Yoga) of the Reimagine with Rebalance Promotion is Rebalance Pilates and Yoga Group Pty Ltd 

ABN 48 653 822 283 of unit 7, Level 1 , 141 Flemington Road Mitchell ACT 2911.

2. New Members may join a participating Rebalance Pilates and Yoga studio (“Participating Location”) and not pay for their membership until the !st       of June 2022 (“The Offer”). A New Member means an individual who does not have an existing membership with any Rebalance Pilates and Yoga         studio (“New Member”).

3. Offer commences on April 27th 2022 and end on May 2nd 2022 (“Promotion Period”). 

4. For the avoidance of doubt, no fees are payable for May 2022.

5. On and from 1 June 2022, membership fees will revert to the standard applicable weekly membership fees, ranging from $44.95 per week to
    $65.95 per week and payable fortnightly in advance by direct debit.

6. The Offer is only available to New Members who pay ongoing fees by direct debit.

7. The Offer is conditional on the New Member entering into the standard Rebalance Pilates and Yoga Membership Agreement, including            commitment period of membership. If Flexi (no contract) option is selected, 28 cancellation period can only start post free period, from June 1st.

8. The Offer is not to be used in conjunction with any other offer, unless otherwise specified. 

9. The Offer is not transferrable or exchangeable and cannot be redeemed for cash, credit or products.

10. The Offer remains the same despite what day in the Promotion Period the New Member joins.

11. One Offer only per New Member.

12. Subject to applicable laws, the Offer may be varied, updated or terminated at any time.

13. In the event that an individual has a dispute in relation to their eligibility for the Promotion all inquiries are to be sent to [email protected] and the Promoter reserves the ultimate right to determine the outcome of any dispute in its absolute discretion.

Introduction

By signing the agreement you are acknowledging and agreeing:
you are medically sound to undertake a normal course of exercise, you use the Studio facilities at your sole risk and responsibility and you are aware that exercise is physically demanding and participation in some activities may pose a risk to your health; and
this agreement also relates to the member’s authority to Ezidebit or other debiting agent nominated by Rebalance from time to time to directly debit the nominated bank account or credit card for any instalments or fees due under the terms and conditions of this Agreement and Direct Debit Request. These terms and conditions are set out in this agreement and can also be accessed on the rebalance website (rebalancepilatesandyoga.com).

Definitions

In this Agreement unless the contrary intention appears:
The singular includes the plural and vice versa.
A reference to a party includes that party’s legal personal representatives, heirs and assigns.
“You” and “Member” refers to the name in which the membership account has been created, which at times may differ to the party paying for the membership, and includes the parent or guardian of the Member if the Member is under 18 years.
“Rebalance” means “Rebalance Pilates and Yoga”
“Club’’ Refers to any Rebalance Pilates and Yoga Studio your membership entitles you to visit.

Membership Queries

All queries and comments about the services provided under this Agreement and all queries and comments about the direct debit billing service should be directed to the Studio via the Studio’s contact details listed on the website.

The Member acknowledges that Ezidebit has been engaged by the Studio to collect the fees due under this agreement if paying by way of direct debit, and also acknowledges that all rights of the Studio under this Agreement are able to be enforced by Ezidebit as if it were the Studio without any involvement on the part of the Studio or the consent of the Member.

Booking

Our current timetables are displayed on our Website. From time to time, our timetable may change and this will be notified on the Website.
Timetables vary between Studios.
To sign up to participate in our classes, you must create an account with us. Your account will be governed by these terms and conditions, our Website Terms of Use, and Privacy Policy.

There are a set number of spaces in each class. To attend a class, you must reserve a space. Bookings can be made online, via our website or smart phone app.

Studio Access

All members must self sign in to class via ipads available in studio.
You must register your attendance for safety, security and insurance purposes.
Failing to register attendance will result in a $10.00 no show fee
Entry to the Club may be refused as a result of unpaid or outstanding membership fees.

Class Cancellation / No show Policy

To cancel a booking, you must notify your Studio at least 4 hours prior to the commencement of the class. Cancellations made with less than 4 hours notice and booked classes not attended will incur a $10.00 fee.
Class bookings can be cancelled online by logging into your account and choosing to cancel the class you wish to cancel.

Class Waitlists

If you are unable to book a spot because the class is full, register yourself on the waitlist and when a spot becomes available, you will be notified via email and automatically booked into the workout. Please ensure you check your email for your waitlist confirmation.

As a courtesy, if you are no longer available to attend the class, please remove yourself from the waitlist online or via the smart phone app. Once you have been confirmed in the class from the waitlist, our 4 hour courtesy policy applies and a cancellation fee will apply if cancelled within this time.

Class Schedules

Class Schedules may differ between Studios and are subject to change or cancelled without notice.
We are not liable in any way to provide you with a refund, credit, transfer or compensation of any kind for classes that are not held in accordance with the class schedule, including without limitation any classes that are changed or cancelled.

We reserve our right to change our opening hours at our Studios at any time, without notice to you. You will be notified of any permanent changes to our opening hours.

Personal Safety and Acceptance of Risk

By attending our Studios and participating in classes, you will be performing physical activity and exercise which has an inherent risk of personal injury. Participating in classes is undertaken at your own risk.
You must inform instructors if there are any risks to your health by participating in a Class, such as if you have a pre-existing injury, illness, muscle soreness/discomfort or are pregnant, prior to commencement. Participating in any form of exercise at our Studios with a Medical Condition is done entirely at your own risk.

You acknowledge that your participation in any from or exercise at our Studios may involve risks, including risk of personal injury.
Rebalance instructors and studio staff are not medically trained and are therefore not qualified to assess whether clients are in good physical condition and/or that clients can engage in exercise without detriment to their health, safety, comfort or physical condition. Clients are advised to seek medical advice prior to commencing any exercise program if they are in any doubt about their ability to engage in exercise.

By participating in our classes, you agree that our liability in relation to recreational services (as that term is defined in section 139A of the Competition and Consumer Act 2010 (Cth)) for any death, physical or mental injury (including aggravation, acceleration or recurrence of any such injury), the contraction, aggravation or acceleration of a disease, the coming into existence, aggravation, acceleration or recurrence of any other condition, circumstance, occurrence, activity, form of behaviour, course of conduct or state of affairs that is or may be harmful or disadvantageous to you or the community, or that may result in harm or disadvantage to you or the community, that may be suffered by you as a result of the supply of recreational services by Rebalance Pilates and Yoga is hereby excluded, save that this limitation of liability does not apply to significant personal injury suffered by you as a result of reckless conduct by Rebalance in supplying the recreational services.

You acknowledge that our instructors may use tactile cueing and adjustment methods, or make physical contact with you for correction purposes in order to ensure that practice is

MEMBERSHIP ENTITLEMENTS

Membership at Rebalance Pilates and Yoga entitles you to:

EXPRESS – This membership gives you unlimited access to all classes except for Pilates Reformer. This membership is charged fortnightly. The weekly cost of the membership is $44.95. This contract is for a minimum of 13 Fortnightly payments with a minimum cost of $1168.70. This contract is ongoing until you have cancelled in writing via our cancellation link.

ULTIMATE – This membership gives you unlimited access to all classes including Pilates Reformer.

This membership is charged fortnightly. The weekly cost of the membership is $55.95. This contract is for 13 Fortnightly payments with a minimum cost of $1557.40, This contract is ongoing until you have cancelled in writing via our cancellation link

FLEXI – This membership gives you unlimited access to all classes on a short 1 month membership

This membership is charged fortnightly. The weekly cost of the membership is $64.95. This contract is for 6 Fortnightly payments with a minimum cost of $863.40. This contract is ongoing until you have cancelled in writing via our cancellation link.

Membership Obligations

Membership at Rebalance requires you to:
Update your contact details with your studio when they change.
Pay all agreed fees, ensure sufficient funds are available to cover all fees and advise us in advance if your bank account or credit card is closed or changed.
Inform us in advance if there are any risks to your health if you participate in fitness services and if required seek approval from your Doctor or General Practitioner.
You acknowledge that it is your responsibility to cancel direct debit facilities in respect of your membership when this agreement expires or is terminated.

Overdue Fees & Revocation of Membership Entitlements

All entitlements and entry into any Rebalance is revoked if a member’s account is in arrears.
If your automatic direct debit reverses or is returned to us by your financial institution the following process will apply:
If the debit remains outstanding it will be processed within 14 days of the reversal with any reversal and late fees that apply.
If you fail to pay us the fees by the due date, we are entitled to refuse you entry to the Studio.
If unpaid fees remain outstanding and after attempts by us to rectify the arrears, your membership may be forwarded to a collection agency for further action.

Cancellation / Termination

A cancellation request should be provided to your Studio as follows:
During Cooling Off Period:
Your membership is subject to a 48 hour cooling off period.
The cooling off period applies to new memberships only and does not apply to membership renewals, upgrades or downgrades.

The cooling off period starts from the date the agreement is entered into (the date the agreement is signed) and ends at the close of business 48 hours later.
Your membership can be cancelled during the cooling off period by contacting your home studio via the studio contact details as listed on the website.

All monies paid will not be refunded. Rebalance may require an additional payment to recover costs in relation to any fitness services provided to the member within this period.

Permanent Sickness or Physical Incapacity:

Rebalance requires a medical certificate stating that you cannot utilise any fitness services or facilities because of your permanent illness or physical incapacity. Rebalance may agree to cancel the membership upon payment of a cancellation fee of 10% of the minimum membership fee or $75.00 (whichever is less).

Cancellation for any other reason (within minimum term):
You may terminate your membership agreement before the expiry of the minimum term (or payment amount) if all instalments and fees due up to the date of termination are paid and the relevant cancellation fee is paid in full at the time of cancellation request. The cancellation fee, is the total amount of your remaining minimum cost.

Cancellation due to relocation (within minimum term):
You may terminate your membership agreement before the expiry of the minimum term (or payment amount) due to relocation, you must have relocated more than 25km from the nearest Rebalance Pilates and Yoga Studio, Proof of relocation must be provided to Rebalance with a cancellation fee of $250.00. Rebalance has the right to deny cancellation due to relocation If proof of relocation does not meet the rebalance requirements.

Cancellations after completion of Minimum Term:

Rebalance requires you to contact your home Studio via the Studio contact details as listed on the website advising of your cancellation request.
There will be a period of notice of 28 days, unless otherwise specified, from the date of cancellation request to the date of termination, during which any payments that fall due must be paid in full.

The notice period will exclude suspension or payment break time applied to your membership.
Any instalments/fees due at the date of termination (including instalments/fees which fall due during the notice period) will remain a debt owed to and recoverable by Rebalance and/or Ezidebit.
You shall not consider that your membership agreement has been terminated until such time as this is confirmed in writing to you by Rebalance. Termination of your membership agreement will also terminate the Direct Debit Request Authority.

SUSPENSION

Suspension of payments may be possible under the terms of your Membership Agreement. Payments may be suspended for a minimum of 2 weeks at a time so long as the total time suspended within 12 months does not exceed 12 weeks. In order to suspend payments you must contact Rebalance and complete required suspension link at least 3 days prior to the date of the first suspended payment, Suspensions will start from your next Direct Debit date at $10.00 per fortnight. Suspensions will not be backdated and any time spent on suspension will be added onto the minimum term of the Membership Agreement so that the sum of the instalments payable for the minimum term or number of payments shall still be payable regardless of any suspension or suspension charges.

TRANSFORMING MIND & BODY TOGETHER

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